Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist - Inbound Phone Support.

Key Responsibilities

• Interact directly with customers via phone to assist with order fulfillment and service execution
• Utilize proprietary technology to connect customers with the nationwide partner network
• Analyze customer needs and provide tailored solutions to exceed expectations

Required Qualifications

• Experience in a customer-facing environment resolving issues over the phone
• Ability to handle high volume phone calls while maintaining composure under pressure
• Demonstrated aptitude for problem-solving with a consultative sales approach
• Fluency in English; Spanish is a plus
• Access to a secluded workspace with a reliable internet connection