Customer Care Specialist

Location: Remote

Compensation: Hourly

Reviewed: Wed, Jan 14, 2026

This job expires in: 7 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level, Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Care Specialist II - Leasing and Maintenance Services.

Key Responsibilities

Collaborate with product experts to resolve various inbound client inquiries
Provide specialized care to clients while exceeding pre-determined OKRs
Develop action plans for clients experiencing service issues and document findings for review

Required Qualifications

BA/BS degree or equivalent work experience
1+ years of experience in a customer-facing role
Experience using Salesforce or other CRM platforms
Results-driven attitude with a flexible and adaptable approach
Experience managing a busy caseload with strong time management skills

COMPLETE JOB DESCRIPTION

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