Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist I responsible for managing repair costs and overseeing daily account activities.

Key Responsibilities

• Oversee daily activities for assigned accounts and ensure compliance with customer requirements
• Manage repair costs through estimate, audit, and approval processes
• Coordinate and follow up on scheduled and unscheduled repair events

Required Qualifications

• Minimum of two years' relevant industry experience
• Knowledge in Microsoft Office Suite
• Ability to handle multiple projects with high volumes of events
• Must be a good team player
• Must pass a pre-employment drug test