Customer Care Specialist

Job is Expired
Location: Remote
Compensation: Salary
Reviewed: Thu, Mar 05, 2026

Job Summary

A company is looking for a Customer Care Specialist to provide support in handling inbound healthcare service inquiries.

Key Responsibilities
  • Handle inbound customer inquiries through various channels including phone, email, and direct mail
  • Accurately collect and capture information in program databases while adhering to quality standards
  • Identify and process potential Adverse Events and Technical Complaints in accordance with company guidelines
Required Qualifications
  • BA/BS degree or relevant work experience
  • Experience in customer service-related roles
  • Expert level typing skills

COMPLETE JOB DESCRIPTION

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