Customer Care Specialist

Location: Remote

Compensation: Salary

Reviewed: Tue, Mar 31, 2026

This job expires in: 5 days

Job Category: Customer Service

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A company is looking for a Customer Care Specialist to provide personalized experiences for customers.

Key Responsibilities

Build rapport with customers and resolve requests on first contact
Educate customers about retirement services offered by the company
Participate in improving customer service processes and suggest enhancements

Required Qualifications

High School Diploma (or GED)
1+ years of customer service experience with direct customer contact
Ability to work between 8AM - 8PM EST, Monday-Friday

COMPLETE JOB DESCRIPTION

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