Customer Care Specialist

Location: Remote

Compensation: Salary

Reviewed: Thu, Apr 02, 2026

This job expires in: 8 days

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Customer Care Specialist - EST.

Key Responsibilities

Provide customer service support for patient inquiries through various channels
Accurately collect and process information for specific programs and databases
Identify and process potential Adverse Events and Technical Complaints in accordance with guidelines

Required Qualifications

BA/BS degree or relevant work experience
Customer service-related experience
Expert level typist
Ability to adhere to privacy and security procedures
Flexibility to perform administrative and non-telecommunication duties as needed

COMPLETE JOB DESCRIPTION

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