Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist I to manage repair processes and customer interactions.

Key Responsibilities

• Oversee daily activities for assigned accounts and ensure compliance with customer requirements
• Manage repair costs through estimates, audits, and customer approvals
• Coordinate and follow up on scheduled and unscheduled repair events

Required Qualifications

• Minimum of two years of relevant industry experience
• Proficient in Microsoft Office Suite
• Able to handle multiple projects with high volumes of events
• Must be a good team player
• Ability to accept responsibility and account for actions