Customer Care Team Member

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, Feb 07, 2024
This job expires in: 9 days

Job Summary

A company is looking for a Customer Care Team Member.

Key Responsibilities:
  • Handle customer service, technical support, billing, retention, and product inquiries
  • Document inquiries, troubleshooting steps, and resolutions
  • Educate and guide customers through troubleshooting processes using web-based tools

Required Qualifications:
  • Windows 10 operating system
  • Strong customer service skills
  • Ability to navigate multiple windows and applications
  • Familiarity with troubleshooting various electronic devices
  • High school diploma or equivalent

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