Customer Care Team Member

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Thu, May 09, 2024
This job expires in: 19 days

Job Summary

A company is looking for a Customer Care Team Member.

Key Responsibilities:
  • Handle client's customer service and technical support inquiries with empathy and patience
  • Ask probing questions and determine the root cause of the issue
  • Document caller's inquiries, troubleshooting steps, and resolutions

Required Qualifications:
  • Reside in specific states as listed in the job description
  • Personal Windows 10 Operating System with webcam and USB headset
  • High school diploma or equivalent
  • Pass all assessments and systems checks
  • Experience resolving computer application issues and navigating multiple windows

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