Customer Communication Coordinator

Job Summary

A company is looking for a Customer Communication Dispatch II Coordinator - Part Time/Remote.

Key Responsibilities

• Handle a high volume of inbound customer calls and ensure timely resolution of requests
• Monitor dispatch systems and communicate with field personnel to meet response times
• Perform administrative duties and assist field managers with various tasks as needed

Required Qualifications

• High School Diploma, GED, or equivalent experience required
• 2 to 4 years of related experience preferred
• Prior dispatch or call taker experience is a plus
• Strong PC literacy and data entry skills
• Ability to work overnight shifts, including weekends