Customer Communication Dispatcher

Job Summary

A company is looking for a Customer Communication Dispatch II Coordinator for a part-time remote position.

Key Responsibilities

• Handle inbound customer calls and ensure timely resolution of service requests
• Monitor the dispatch system and communicate with field personnel to meet response times
• Perform administrative duties and assist field managers with various tasks

Required Qualifications

• High School Diploma, GED, or equivalent experience required
• 2 to 4 years of related experience preferred, particularly in dispatch or call taking
• Strong PC literacy and data entry skills
• Ability to manage group email boxes effectively
• Willingness to cover overnight shifts and weekends as needed