Customer Communication Dispatcher

Job Summary

A company is looking for a Part Time/Remote - Customer Communication Dispatch II Coordinator.

Key Responsibilities

• Handle a high volume of inbound customer calls and ensure timely resolution of service requests
• Monitor dispatch systems to facilitate quick responses to customer requests and communicate with field personnel
• Perform administrative duties and assist field managers with various tasks as needed

Required Qualifications

• High School Diploma, GED, or equivalent experience required
• 2 to 4 years of related experience preferred
• Prior dispatch or call taker experience is a plus
• Strong PC literacy and data entry skills
• Ability to work flexible hours, including overnight and weekends