Customer Communication Specialist

Job Summary

A company is looking for a Specialist - Customer Communication (Hybrid).

Key Responsibilities

• Act as a trusted travel advisor providing accurate flight information through various communication channels
• Manage communication requests and craft operational messages related to travel waivers and advisories
• Collaborate with business partners to monitor flights and create tailored messaging for customers and employees

Required Qualifications

• Bachelor's degree or 4 years of relevant work experience in Communications or a related field
• 2+ years of communications-related experience
• Experience in the airline or travel industry
• Flexibility to work various shifts to support a 24/7 operation
• Must be legally authorized to work in the United States without sponsorship