Customer Connections Representative Remote

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, Feb 06, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Customer Connections Representative - REMOTE (Non-Lincoln).

Key Responsibilities:
  • Provides personalized service to customers, building and maintaining relationships
  • Manages high volumes of inquiries and requests from customers
  • Assists with process improvement planning and implementation
Qualifications:
  • Four to six years of customer support experience
  • Associate degree in business or related field or equivalent
  • Familiarity with ACD telephone systems and practices preferred
  • Strong customer focus and adaptability to different personality types
  • Proficiency in word processing and spreadsheet software

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