Customer Connections Representative Remote

Job Summary

A company is looking for a Customer Connections Representative - REMOTE (Non-Lincoln).

Key Responsibilities:

• Provides personalized service to customers, building and maintaining relationships
• Manages high volumes of inquiries and requests from customers
• Assists with process improvement planning and implementation

Qualifications:

• Four to six years of customer support experience
• Associate degree in business or related field or equivalent
• Familiarity with ACD telephone systems and practices preferred
• Strong customer focus and adaptability to different personality types
• Proficiency in word processing and spreadsheet software