Customer Credit Specialist

Job Summary

A company is looking for a Customer Credit and Collections Specialist to manage credit and collection activities within their Global Business Services team.

Key Responsibilities

• Manage a portfolio of aging or delinquent accounts to collect outstanding balances
• Contact customers to negotiate payment plans and resolve issues related to overdue balances
• Ensure compliance with collection laws and maintain accurate documentation of all collection activities

Required Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• 3-5 years of experience in collections and debt recovery, preferably in a multi-channel professional services environment
• Proven track record of meeting or exceeding collection targets
• Proficiency in MS Office 365 Products and intermediate experience in Microsoft Excel
• Familiarity with collection-specific software systems and ERP systems