Customer Data Analyst

Job Summary

A company is looking for a Customer Data Analyst to transform raw customer data into actionable insights.

Key Responsibilities

• Collect, clean, and manage customer data from various sources to ensure accuracy and consistency
• Conduct data analysis to identify trends, patterns, and opportunities for service optimization and customer engagement
• Design and generate reports and dashboards to communicate insights and recommendations to stakeholders

Required Qualifications

• Bachelor's degree in a quantitative field such as Data Science, Statistics, or Mathematics
• 10+ years of experience in a data analysis role, preferably in Professional Services or technology
• Proficiency in data analysis tools and programming languages like SQL and Python
• Experience with CRM systems and customer success platforms
• Solid understanding of statistical concepts and methodologies