Customer Data Project Manager

Job Summary

Supporting the portfolio operating rhythm, the full-time hybrid Customer Data Project Manager will manage intake coordination, roadmap visibility, and delivery coordination across customer data, CRM, and analytics workstreams.

Key responsibilities

• Facilitate recurring portfolio cadences, including status updates and roadmap reviews
• Organize new requests across the portfolio, ensuring documentation aligns with business objectives
• Maintain visibility of CRM, MarTech, and analytics priorities within the broader roadmap

Required qualifications

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent experience
• 4+ years of experience in project or program management within CRM, marketing technology, or digital/MarTech
• Proficiency with project management tools such as JIRA and Confluence; PMP certification preferred
• Demonstrated ability to develop processes that improve team efficiency and project prioritization
• Proven ability to lead teams in a collaborative environment and manage vendor relationships