Customer Education Manager

Job Summary

A company is looking for a Manager, Customer Education to lead their customer education team and enhance customer success through training and enablement.

Key Responsibilities

• Lead and mentor a team of customer education professionals
• Develop and execute a comprehensive customer education strategy
• Create and curate high-quality training content and measure program effectiveness using data and analytics

Required Qualifications

• Bachelor's degree in education, Instructional Design, or a related field
• 7+ years of experience in customer education or training
• Proven experience in managing and leading teams
• Deep understanding of the Networking and Application Performance industry
• Proficiency in using Docebo or similar LMS platforms