Customer Education Manager

Job Summary

A company is looking for a Customer Education Manager to enhance digital education experiences for customers.

Key Responsibilities

• Lead content development for digital learning platforms, including creating and optimizing training materials
• Design and build short courses and certifications to drive product usage and customer value
• Collaborate with cross-functional teams to align training content with customer needs and business goals

Required Qualifications

• Bachelor's degree in a relevant field
• 3+ years of experience in instructional design, e-learning development, or customer education
• Experience with Learning Management Systems and Content Management Systems
• Hands-on experience with instructional design or authoring tools
• Experience with video creation or management tools is preferred