Customer Education Specialist

Job Summary

A company is looking for a Customer Education Specialist to build educational materials for design and construction professionals.

Key Responsibilities

• Create CEU-accredited courses and training paths
• Manage and expand the Knowledge Base with structured learning content
• Produce interactive tutorials and video resources for user education

Qualifications

• 3-5+ years as an Instructional Designer, eLearning Developer, or Customer Education Specialist
• Proven portfolio of personally built courses and training materials
• Strong skills in SCORM/xAPI course packaging and Articulate 360
• Familiarity with AI tools for content creation
• Bonus: Background in interior design or construction administration