Customer Enablement Consultant

Job Summary

A company is looking for a Customer Enablement and Product Consultant.

Key Responsibilities

• Design and develop virtual instructor-led training (vILT) curriculum in collaboration with instructional designers and product SMEs
• Deliver engaging virtual training sessions and facilitate interactive learning experiences for customers
• Mentor and support facilitators, contributing to onboarding and skill development within the Customer Education team

Required Qualifications

• 6+ years of experience in instructional delivery, technical training, or customer enablement
• Strong understanding of software products, preferably in enterprise SaaS or analytics
• Experience with virtual learning platforms and collaboration tools
• Demonstrated expertise in adult learning and instructional design best practices
• Proven track record of mentoring peers and leading cross-functional initiatives