Customer Enablement Specialist

Job Summary

A company is looking for a Customer Enablement & Training Specialist.

Key Responsibilities:

• Design and execute a customer enablement framework to support onboarding and feature engagement
• Develop engaging programs and resources for key user personas to enhance product proficiency
• Deliver high-impact training for enterprise customers, including workshops and webinars

Required Qualifications:

• 5 years of experience in customer enablement, product training, or user education for SaaS or enterprise software
• Knowledge of data governance, metadata management, and data quality concepts
• Proven experience in designing and delivering enablement and training programs
• Strong instructional design and facilitation skills for effective learning experiences
• Understanding of cloud architectures and data ecosystems