Customer Enablement Specialist

Job Summary

A company is looking for a Customer Enablement Specialist to enhance product engagement and optimize feature launches.

Key Responsibilities

• Create and maintain Help Center articles and product documentation
• Partner with Customer Success Managers on feature launches and program rollouts
• Manage the support inbox and troubleshoot customer issues

Required Qualifications

• Entry-level position suitable for recent graduates or those with relevant experience
• Experience in customer support or enablement roles is a plus
• Familiarity with software development or technology products
• Ability to work collaboratively in a fast-paced environment
• Strong organizational skills and attention to detail