Customer Engagement Hub Digital Experience Director

Job Summary

A company is looking for a Customer Engagement Hub Digital Experience Director.

Key Responsibilities:

• Work closely with other leaders to drive and define the strategic direction of the Customer Engagement Hub
• Lead the creation and launch of the fully integrated, multichannel Customer Engagement Hub
• Establish a Digital Experience Center of Excellence to engage with and influence digital experience teams across the organization

Required Qualifications:

• 7+ years of experience in developing and implementing customer digital experience strategies
• Bachelor's Degree in Business, Technology, or Engineering fields of study
• Proven track record of delivering successful customer digital experience strategies
• Experience in building and leading a digital experience team
• Strong digital platform/customer engagement hub/community management skills