Customer Engagement Representative

Job Summary

A company is looking for a Customer Engagement Representative II.

Key Responsibilities

• Engage with customers to support their objectives throughout the customer journey
• Assist customers with inquiries and product orders through various communication channels
• Collaborate with Territory Managers to build long-term business relationships and drive revenue growth

Required Qualifications

• Associate's degree in veterinary technology or a bachelor's degree in an animal health field preferred
• Two or more years of customer service experience in a call center environment and/or sales background
• General experience in the animal health industry is preferred
• Ability to work effectively in a virtual environment and handle multiple tasks in a fast-paced setting
• Comfortable with technology and extended hours on a computer