Customer Engagement Specialist

Job Summary

A company is looking for a Customer Engagement Specialist to serve as the first point of contact for potential customers planning a move.

Key Responsibilities

• Schedule survey appointments through inbound and outbound calls and electronic leads
• Engage with potential customers to gather move details and explain service options
• Provide basic moving quotes and support the virtual sales team with cubing and estimating

Required Qualifications

• High school diploma or equivalent with 1 to 2 years of customer service or call center experience
• A high-energy, customer-first mindset with a desire to solve problems
• Comfort working independently and a willingness to grow into new responsibilities
• An interest in building sales and service skills in a collaborative environment