Customer Engagement Specialist

Job is Expired

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Mon, Jun 05, 2023

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company in the Education industry is looking for a Customer Engagement Specialist.

Position Responsibilities

Sell existing customers on additional products in a persuasive and informative manner
Call existing customers to assess their engagement level with, identify problems, and drive to a resolution
Tailor each call to the specific needs and interests of the customer, using active listening skills to understand their pain points and goals

Required Qualifications

0-1+ years of sales or relevant customer-facing experience
Proven track record of hitting/exceeding goals
Excited to be on the phone and calling a large volume of customers each day (30-50)
Excellent time-management and prioritization skills
A strong mix of tenacity and curiosity to help educate potential customers

COMPLETE JOB DESCRIPTION

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Job is Expired

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