Customer Engagement Strategy Lead
Job Summary
To enhance customer connections, the full-time Customer Engagement Strategy Lead will evaluate and refine the company's engagement strategy, develop recommendations, and implement improvements while collaborating with cross-functional teams in a remote environment.
Key Responsibilities
- Develop and execute a comprehensive customer engagement strategy
- Design customer touchpoint models and communication calendars
- Drive engagement strategy with cross-functional teams and senior leaders
Required Qualifications
- Proven ability to craft customer-centric messaging
- Strong stakeholder management and collaboration skills
- Experience leading strategic initiatives with measurable impact
- Experience in B2B environments is preferred
Complete Job Description
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