Customer Engineer

Job Summary

Working remotely, the Customer Engineer will implement and optimize Cresta's AI-driven customer experience solutions, ensuring seamless integration and performance for clients.

Key responsibilities

• Implement and configure AI solutions to enhance customer interactions
• Provide technical support and training to clients on product features and best practices
• Collaborate with cross-functional teams to address client needs and improve product offerings

Required qualifications

• Experience in customer support or technical implementation roles
• Strong understanding of AI technologies and their application in customer experience
• Proficiency in programming languages relevant to AI integration
• Ability to work independently and manage multiple client projects
• Bachelor's degree in a related field or equivalent experience