Customer Engineer
Job Summary
Collaborating with customer teams to enhance AI systems, the full-time Customer Engineer will design and implement agent systems while translating insights into core framework improvements in a remote setting.
Key responsibilities
- Collaborate with customer teams to build and improve agent systems
- Translate customer challenges into enhancements for the core framework and open-source solutions
- Train customers to become proficient in using the Mastra platform and share best practices
Required qualifications
- Experience building and operating AI systems in production
- Strong understanding of system-level thinking and developer ergonomics
- Ability to identify patterns in recurring issues and propose scalable solutions
- Experience in both hands-on customer collaboration and foundational platform design
- Preference for ownership and accountability over specific project scopes
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,891 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
