Customer Excellence Manager

Job Summary

A company is looking for a Customer Excellence Manager.

Key Responsibilities

• Collaborating with various departments to address and resolve customer issues
• Coaching and managing customer excellence specialists and coordinators
• Managing customer survey distribution and follow-up to enhance satisfaction

Required Qualifications

• Passion for customer satisfaction and service excellence
• Previous experience with Club Caddie or in Golf Operations
• Familiarity with the Jonas product
• Experience with accounting-based applications in relevant industries
• Proven ability to meet deadlines and manage time effectively