Customer Experience Account Manager

Job Summary

A company is looking for an Account Manager, Customer Experience.

Key Responsibilities

• Manage client relationships and ensure customer satisfaction
• Coordinate with internal teams to deliver on client expectations
• Analyze customer feedback to improve service offerings

Required Qualifications

• Experience in account management or customer service roles
• Proficiency in CRM software and related tools
• Ability to work remotely and manage time effectively
• Familiarity with customer experience best practices
• Willingness to work Eastern time zone hours