Customer Experience Agent

Job Summary

A company is looking for a Customer Experience Agent, 2026 New Grad.

Key Responsibilities

• Interact with buyers and sellers to ensure a positive customer experience
• Resolve customer issues related to payments, orders, and shipments in a timely manner
• Collaborate with other departments to troubleshoot and improve customer experience

Required Qualifications

• Bachelor's degree (Graduating in Dec 2025 or by Summer 2026) or equivalent practical experience
• Internship or part-time experience in customer service, retail, hospitality, or support preferred
• Weekend availability required
• Ability to multitask and learn new systems quickly
• Exposure to support tools (e.g., Zendesk, Intercom) is a plus