Customer Experience Agent

Job Summary

A company is looking for a Customer Experience Representative, Change of Service.

Key Responsibilities

• Meet or exceed sales targets by engaging customers and recommending tailored solutions
• Deliver exceptional service by resolving inquiries and converting support interactions into sales opportunities
• Educate customers on products and services while adhering to sales and operational processes

Required Qualifications

• Some high school coursework completed
• 0-2 years of relevant work experience
• Ability to operate effectively in a fast-paced virtual environment
• Flexibility to work variable schedules, including nights and weekends
• Coachability and willingness to seek and apply feedback for performance improvement