Customer Experience Architect

Job Summary

A company is looking for a Customer Experience Architect in France.

Key Responsibilities

• Build and maintain strategic relationships with customers, acting as a trusted advisor
• Support a portfolio of assigned customers, managing their needs and ensuring satisfaction
• Analyze customer data to provide insights and recommend solutions for improvement

Required Qualifications

• Located in France, preferably in the Paris area
• Strong understanding of software development, databases, APIs, and relevant technologies
• Experience in DevSecOps and familiarity with automation tools like Ansible and Terraform
• Fluency in French and English, both spoken and written
• Ability to manage multiple customer accounts and projects simultaneously