Customer Experience Associate
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Mon, May 13, 2024
Job Summary
A company is looking for a Customer Experience Associate.
Key Responsibilities:
- Provide personalized customer support via email, live chat, and social media
- Ensure customer satisfaction and loyalty while resolving complex issues
- Maintain detailed documentation of customer interactions
Required Qualifications:
- 2+ years experience in customer service
- Extensive knowledge of company products and brand
- Experience with Gorgias or similar software preferred
- Experience with Shopify preferred
COMPLETE JOB DESCRIPTION
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Job is Expired
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