Customer Experience Associate

Job Summary

A company is looking for a Customer Experience Associate.

Key Responsibilities:

• Represent the brand values and engage with customers through various channels
• Meet performance metrics and identify opportunities for improvement
• Collaborate with internal teams and partners to enhance customer experience

Required Qualifications:

• 1+ years of customer support experience, preferably with sales experience
• Ability to work remotely and maintain focus on key performance indicators
• Flexibility to work overtime during peak seasons
• Strong organizational and time management skills
• Engage with internal team using web cameras