Customer Experience Associate

Job Summary

A company is looking for a Customer Experience Associate I to provide exceptional service to customers.

Key Responsibilities

• Manage a high volume of inbound calls efficiently in a fast-paced environment
• Provide accurate information regarding customer accounts and assist with inquiries
• Process transactions and maintain knowledge of company and client programs

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of experience in Customer Service, Call Center, or Dispatch
• Ability to complete background checks and comply with security requirements
• Must have a reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications