Customer Experience Associate

Job Summary

A company is looking for a Customer Experience Associate I.

Key Responsibilities

• Manage a high volume of inbound calls in a fast-paced environment
• Assist customers with inquiries regarding transactions and account statuses
• Process transactions efficiently and maintain knowledge of company policies and technology

Required Qualifications

• Must be at least 18 years old and possess a High School Diploma or equivalent
• Must have 6 months of Customer Service, Call Center or Dispatch experience
• Complete a background check, credit check, and security fingerprinting
• Must have a verified, secure, reliable, and high-speed internet connection
• Must have an established, dedicated work area equipped with necessary equipment