Customer Experience Associate

Job Summary

A company is looking for a Customer Experience Associate I.

Key Responsibilities

• Manage a high volume of inbound calls efficiently in a fast-paced environment
• Provide accurate information regarding cardholder accounts and assist with inquiries
• Maintain knowledge of company programs and support team operations during peak times

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• At least 6 months of customer service, call center, or dispatch experience
• Ability to complete background checks and comply with security requirements
• Must have a reliable high-speed internet connection and a dedicated work area
• Working knowledge of computers and Windows applications