Customer Experience Associate

Job Summary

A company is looking for a Customer Experience Associate to join their Canine Care Customer Experience team.

Key Responsibilities

• Represent the brand voice and deliver memorable customer experiences
• Manage customer relationships across multiple communication channels
• Track customer feedback and drive initiatives to enhance the customer experience

Required Qualifications

• Passion for pets and empathy towards dogs
• Experience in customer-centric roles (retail, food service, etc.)
• Ability to improvise and tackle challenges effectively
• Interest in working in a fast-paced, pet-friendly environment
• Bachelor's degree from an accredited institution is a plus