Customer Experience Concierge

Job Summary

A company is looking for a Customer Experience Concierge to provide guidance and support to participants of key real estate reward programs.

Key Responsibilities:

• Maintain a caseload of 375-600 files and manage multiple clients
• Convert leads into sales and educate customers on program benefits
• Act as a liaison between customers and real estate agents, ensuring excellent service

Required Qualifications:

• 2-3 years of business experience preferred
• High school diploma required; some college preferred
• Bilingual English-Spanish speakers a plus
• Real estate knowledge preferred
• Customer service experience preferred