Customer Experience Consultant

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Sun, Mar 31, 2024
This job expires in: 12 days

Job Summary

A company is looking for a Customer Experience Consultant / Business Analyst.

Key Responsibilities:
  • Serve as a trusted advisor to clients, providing expert guidance on customer service and experience strategies
  • Design, implement, and optimize automation and ML tools in customer service technology
  • Lead project management efforts to ensure timelines and objectives are met efficiently

Required Qualifications:
  • Bachelor's Degree preferred
  • Minimum of 2 years of practical experience in CX projects or CX technology implementation
  • Hands-on experience with project management and business tools

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