Customer Experience Manager

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Wed, May 15, 2024

Job Category: Account Management

Employment Status: Permanent

Career Level: Experienced

Job Summary

A company is looking for a Customer Experience Manager in the United States Remote.

Key Responsibilities:

Lead a team of Customer Experience Associates and oversee support operations
Drive strategic initiatives to scale support services and expand into new channels
Analyze data insights to improve customer support and collaborate with technical teams

Required Qualifications:

Minimum 3 years of managing support functions in specific industries
Experience scaling a growing team across multiple channels
Proven expertise in process improvements and scaling operations
Track record of effectively managing and growing a team of support agents
Previous start-up experience is a bonus skill

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

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