Customer Experience Manager

Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Wed, May 15, 2024
This job expires in: 16 days

Job Summary

A company is looking for a Customer Experience Manager in the United States Remote.

Key Responsibilities:
  • Lead a team of Customer Experience Associates and oversee support operations
  • Drive strategic initiatives to scale support services and expand into new channels
  • Analyze data insights to improve customer support and collaborate with technical teams

Required Qualifications:
  • Minimum 3 years of managing support functions in specific industries
  • Experience scaling a growing team across multiple channels
  • Proven expertise in process improvements and scaling operations
  • Track record of effectively managing and growing a team of support agents
  • Previous start-up experience is a bonus skill

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH