Customer Experience Manager

Job Summary

A company is looking for a Customer Experience Manager.

Key Responsibilities

• Understand customer experience trends and leverage insights for strategic program development
• Own execution of cross-company strategic programs and lead implementation efforts
• Develop business capabilities and create impactful communications to drive new strategies

Required Qualifications

• Bachelor's Degree in a relevant field and 4+ years of experience in related areas
• Experience in consulting, change management, project management, or customer engagement
• Preferred: 8+ years of experience in relevant fields
• Experience in program management within management consulting or marketing
• Familiarity with the technology or customer experience sector is ideal