Customer Experience Manager

Job Summary

A company is looking for a Customer Experience Manager.

Key Responsibilities

• Build and foster strong relationships with customers and business partners
• Onboard new customers to RCM, organizing calls and providing necessary setup details
• Perform monthly business analysis around RCM-related performance for assigned customer base

Required Qualifications and Experience

• Bachelor's Degree
• Minimum of 5 years of related experience
• Brightree software and/or DME Billing Experience
• Advanced proficiency in Microsoft Excel
• Knowledgeable of federal and state laws and requirements relating to healthcare management