Customer Experience Manager

Location: Remote

Compensation: Hourly

Reviewed: Mon, Mar 16, 2026

This job expires in: 30 days

Job Category: Account Management

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level, Experienced

Job Summary

A company is looking for a Customer Experience Manager to enhance client relationships and ensure customer success.

Key Responsibilities

Serve as the primary contact for assigned accounts and provide ongoing support
Conduct implementation calls and follow-up training sessions with customers
Develop new business with existing clients and identify upselling opportunities

Required Qualifications

Reside in specified states and be available to work 6:00 AM - 3:00 PM PST
2+ years in customer service or customer-facing roles
Advanced organizational and time management skills
Proficiency with Microsoft Office or Google Suite and CRM software
Type a minimum of 45+ WPM

COMPLETE JOB DESCRIPTION

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