Job Summary

A company is looking for a Customer Experience Representative.

Key Responsibilities:

• Handle inbound call volume and resolve post-sales calls efficiently
• Maintain excellent customer service standards and identify and report inefficiencies
• Work with a team of Customer Experience representatives and attend scheduled trainings

Required Qualifications:

• High School diploma or equivalent
• 2+ years of customer-facing experience in a fast-paced role
• Proven experience using internal tools to solve customer issues
• Ability to type at required speeds for phone and chat support
• Familiarity with Microsoft Office and Google Office suites