Customer Experience Representative

Job Summary

A company is looking for a Customer Experience Representative, Change of Service.

Key Responsibilities

• Meet or exceed sales targets by engaging customers and recommending tailored solutions
• Provide exceptional service by resolving inquiries and converting support interactions into sales opportunities
• Educate customers on products and services while adhering to sales and operational processes

Required Qualifications, Training, and Education

• Some high school coursework
• 0-2 years of relevant work experience
• Flexibility to work various shifts, including nights and weekends
• Ability to navigate multiple systems and utilize standard office tools effectively
• Willingness to seek feedback and apply it to improve performance