Customer Experience Representative

Job Summary

A company is looking for a Customer Experience Representative.

Key Responsibilities

• Process customer and Sales Representative orders with accuracy
• Serve as the primary point of contact for inbound customer inquiries
• Maintain and update customer account information and support new account setups

Required Qualifications

• High school diploma or GED required; additional education or relevant training is a plus
• 2+ years of experience in customer service, order management, or a related operational role
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Experience with internal systems or order management tools preferred
• Ability to quickly learn new systems and processes